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How to Create a Business PlanExplore why a business plan is important for your business and how to create one.
How to Finance your BusinessWatch this video to know more about ways to finance your business.
Profitability RatiosAnalyze the profitability of your company to discern which activities or assets are making money for you.
The Cashflow StatementLearn how to create a cash flow statement and why your business will benefit from it.

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A good read on how SME's can embrace pension plans for the owner and employees as well.
Lack of credit facilities is a major SME constraint.Read all about the Chattels transfer Act and how you can use it to access finance.
Customer satisfaction survey is a great way to find out how your customers feel about your products and services. Customer satisfaction is the key to success. The attached file contains a customer satisfaction survey form to help you gather customer feedback.
The Customer Satisfaction Survey is designed to help benchmark current levels of customer satisfaction. This tool is a brief Customer Satisfaction Survey designed to help benchmark current levels of satisfaction.
Use our Product Profitability Analysis tool to document and analyze profitability of the products you sell. Use our Product Profitability Analysis tool to document and analyze profitability of the products you sell.

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